Shipping Policy

SHIPPING POLICY

Thank you for choosing Baddie Experience. Please review our Shipping Policy carefully before placing your order. By purchasing from our website, you agree to the terms outlined below.

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ORDER PROCESSING
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All orders are subject to processing before shipment.

Our current processing time is 5–10 business days. Processing times may vary depending on order volume, product availability, holidays, or unforeseen circumstances.

Each order is carefully prepared, inspected, and packaged to ensure quality and accuracy before shipment.

Processing times are separate from shipping times.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

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ORDER CANCELLATIONS
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Orders may only be canceled before they have been shipped.

Once an order has been processed or transferred to the shipping carrier, cancellations are no longer permitted.

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SHIPPING RESPONSIBILITY
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Once your package has been transferred to the shipping carrier, Baddie Experience is no longer responsible for shipping-related issues.

We are not responsible for:

• Lost packages

• Stolen packages

• Carrier delays

• Misdelivered shipments

• Damage caused during transit

All shipments include tracking information. If a shipping issue occurs, customers must contact the shipping carrier directly.

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INCORRECT ADDRESSES
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Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, Baddie Experience is not responsible for lost or delayed packages.

If a package is returned due to an address error, additional shipping fees will be required before the package can be resent.

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DELIVERY TIMEFRAMES
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Shipping times vary depending on destination and carrier services.

Delivery estimates are not guaranteed and may be affected by:

• Weather conditions

• Carrier delays

• Holidays

• High shipping volume

• Other circumstances beyond our control

Shipping fees are non-refundable.

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MARKED AS DELIVERED
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Packages marked "Delivered" by the shipping carrier are considered successfully fulfilled.

If your package is marked delivered but cannot be located, please contact the carrier immediately to initiate an investigation.

Baddie Experience is not responsible for packages marked as delivered.

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INTERNATIONAL ORDERS
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International customers are responsible for all customs fees, duties, taxes, and import charges required by their country.

Baddie Experience does not control or determine these fees.

Failure to pay customs fees may result in delays, returned shipments, or package disposal by customs authorities. Refunds will not be issued in these situations.

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REFUSED PACKAGES
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If a package is refused by the customer, the customer is responsible for any return shipping fees and carrier charges incurred.

Refunds, if approved, will only be issued after the product is returned in its original, unused condition.

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AGREEMENT TO TERMS
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By placing an order with Baddie Experience, you acknowledge and agree to this Shipping Policy in its entirety.

Thank you for supporting Baddie Experience.

LUXURY HAIR. LUXURY EXPERIENCE.